|
Home Page
Accommodation
Tariff
Terms
Location
Find Us
Contact Us
Guest Book
|
|
Terms & Conditions - Stone House Guest House
General
- In these terms and conditions ‘Guest House’ means the business
of Stone House Guest House, Shifnal Road, Priorslee, Telford, TF2 9NN.
‘We’ are the proprietors of the Guest House
- These Conditions apply to all guests and attendees of the Guest House
Reservations
- Reservations can be made by person, telephone, letter or email.
- Reservations made by letter will be subject to availability at the
time the letter is opened and read by us. Reservations made by email will
be subject to availability at the time the email is opened and read by us.
- A deposit of £20 per room is required to confirm the booking. Methods
of paying the deposit are detailed below under the heading Payment
Cancellation
- We require 48 hours notice as a minimum for cancellation of
reservations. Similarly any notification of premature departures must be
given a minimum of 48 hours before departure. We will do our utmost to
re-let the room and if we are able to do so then the only charges you will
be liable to pay will be any expenses we incur in re-letting the room.
Failure to give notice or where less than 48 hours notice is given will
result in our tariff being applied in full
- Any deposit paid will be held until the final bill is presented
whereupon the deposit will be deducted. If you cancel we will do our
utmost to re-let the room and your deposit will be refunded only if we are
able to do so, less any expenses we incur in re-letting the room
Check in and out times
- You may check in from 2pm. We may be able to allow you to check in
earlier if you ask when you book. In any event we would be happy to allow
you to leave your luggage with us if your room is not ready
- You are expected to check out by 10am on the day of departure. If you
wish to check out at a later time, please let us know at the time of
booking and we may be able to allow you to do so depending on the proposed
arrival time of the next guest. We reserve the right to levy a charge of a
further nights accommodation for late departures
- When you book we will ask you what time you expect to arrive. If you
subsequently envisage arriving at a different time then please let us know
on the day before you are due to arrive
- Only guests who have checked in at the Guest House will be allowed
into the Guest House. In the event that you expect to receive visitors
whilst staying at the Guest House you must seek permission from us
beforehand
- We will accept arrivals up to 10.30pm. After that, out of courtesy to
other guests, we will be unable to admit you
Right of Refusal
- We reserve the right to refuse a guest entry and accommodation if, on
arrival, we reasonably consider that the guest is under the influence of
drink or drugs, is unsuitably dressed or is behaving in a threatening,
abusive or otherwise unacceptable manner
Tariff
- Our room rates are published on our web site and in each room. Any
additional services such as laundry will attract additional charges
details of which are available on request
Payment
- Guests must settle their bill on departure unless arrangements have
been made at the time of booking with the Guest House to invoice a company
or firm. It is the responsibility of the guest to provide any purchase
requisitions or order numbers that may be required and the invoicing
address. We do not offer credit terms and therefore any invoices submitted
are due for payment immediately. In the event that arrangements are made
to accept payment from a company or firm, and payment is not forthcoming
we reserve the right to seek remedy from the guest
- In the event of a cheque for payment being returned unpaid we will
seek recourse from the drawer for any expenses we incur
- For stays of more than seven nights we will require that guests pay
interim payments every seven nights with the balance (if any) due on
departure
- We do not accept payment by credit, debit or charge cards but we do
accept cash and cheques supported by and up to the amount of a current and
valid cheque guarantee card. We may accept major foreign currencies at our
discretion providing we are given 2 working days notice that you wish to
pay us this way
Disturbance
- In the event of a guest causing a disturbance or annoying other guests
we reserve the right to request that the guest leaves immediately. In
these circumstances the guest will be liable to the Guest House for the
entire payment due up to the date of leaving or the following day if it is
after 4pm
Rules
- Pets are not allowed in the building(s)
- Guests are expected to act in a reasonable manner at all times
particularly in respect of their and others’ health and safety and give
consideration to the comfort of other guests
- Children under the age of 14 should be supervised by a responsible
adult at all times
- Anybody disregarding these rules be asked to leave immediately and the
guest(s) will be liable to the Guest House for the entire payment due up
to the date of leaving or the following day if it is after 4pm
- We are a strictly no-smoking household and it is against the law to
smoke in our premises. An additional cleaning charge of £150 will be made
if any guests are found to have smoked in their room
Losses and liabilities.
- We can not be held responsible for loss or damage to vehicles parked
on or outside our property
- Whilst we have permission from The Lion (our neighbours) for our
guests to use their car park, they can not be held responsible for loss or
damage to vehicles parked on their property
- Guests will be liable for any damage, loss or personal injury they may
cause at the guest house
Please report any defects to the Guest House immediately
Hotel Proprietors Act 1956.
The Guest House shall not be liable for any loss or damage to property of
the guest or any such person as may so occur except within the constraints
of the Hotel Proprietors Act 1956. In the case of loss or damage to the
property it shall be reported and noted by the proprietors at the time of
discovery thereof and reported to the Police within 24 hours. The Guest
House’s liability for any other loss of or damage to an Attendee’s or
Guest’s property is limited to £50.00 for any one article or £100.00 in
aggregate, except where placed in the safe, or where stolen, lost or
damaged through the default, neglect or wilful act of the Guest House
Modification and Jurisdiction
- We to reserve the right to modify these terms and conditions at our
absolute discretion
- These Terms and Conditions shall be governed by English Law and you
agree to submit to the jurisdiction of the English Courts
- E. & O.E.
|
